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ATTENTION NEW ESSEX LOAN CUSTOMERS
If your loan has been transferred to Essex Mortgage, we understand that you may have questions. To get in touch with our Servicing Department directly, please click the button below or call 888.892.0881.
Essex Mortgage | 1417 N. Magnolia Ave. Ocala, FL 34475
Contact Essex Mortgage — We're Ready to Help
Have questions about a loan? Ready to get pre-approved? Just want to talk through your options before you commit? Whatever stage you're at in your homeownership journey, Essex Mortgage is here to help you take the next step with clarity and confidence. We make it easy to connect — whether you prefer a phone call, an email, or a quick online inquiry. Our team of licensed mortgage professionals is available to answer your questions, walk you through the process, and match you with the right loan product for your situation.
Get in Touch
Reaching the right person shouldn't feel complicated. At Essex Mortgage, we pride ourselves on being accessible, responsive, and genuinely helpful from your very first contact.
Phone: Call us directly to speak with a mortgage specialist who can answer your questions in real time. Whether you're comparing loan options, checking on the status of your application, or ready to get the process started — we're just a call away.
Email: Prefer to write it out? Send us a message and a member of our team will follow up promptly. We respond to all inquiries as quickly as possible, typically within one business day.
Online Form: Fill out our quick contact form below and tell us a little about what you're looking for. A loan officer will reach out to discuss your needs and help you explore the best path forward.
What to Expect When You Reach Out
We know that reaching out to a lender for the first time can feel like a big step. At Essex Mortgage, we've intentionally designed our intake process to feel low-pressure and informative — not pushy.
When you contact us, here's what typically happens:
1. A real person responds — not a bot, not an automated queue. A licensed loan officer or team member will connect with you directly.
2. We listen first — before recommending any product, we take time to understand your goals, your timeline, and your financial picture.
3. You get clear answers — no confusing jargon, no runaround. Just straight talk about your options and what to expect.
4. You stay in control — there's no obligation to proceed until you're ready. We're here to inform, not to pressure.