Legal Overview

We take consumer protections seriously. Below are some helpful links regarding compliance with consumer protection laws.

Qualified Written Requests:

Qualified Written Requests are required to be submitted to the address listed below. When Essex Mortgage is in receipt of a Qualified Written Request (as defined by RESPA), an acknowledgment notice is sent within five (5) business days. We will respond to you within thirty (30) business days of receipt of your written notice, unless otherwise defined by RESPA guidelines.

1417 North Magnolia Ave

Ocala, FL 34475

Fee Schedule:

The Fee schedule provided is a list of common fees and costs that may be incurred in connection with a mortgage loan. Actual fee amounts and costs are subject to change and vary depending on the applicable state law and/or agency guidelines and your loan documents.

Privacy Notice:

Find out how we share your personal information. Our Privacy Notice indicates how Essex Mortgage shares your personal information in accordance with federal law and state law.

Notice of Error / Requests for Information / General Complaints:

Please submit a written notice of error, information request or general complaint addressed to us, Attention: resolution unit stating the specific error(s) that you believe to have occurred, specific information requested or general complaint. Include your full name, loan number, and submit to:

1417 North Magnolia Ave

Ocala, FL 34475

We are an Equal Housing Lender. We are committed to fair and responsible lending. As prohibited by federal law, we do not engage in business practices that discriminate on the basis of race, color, religion, national origin, sex, marital status, or age (provided you have the capacity to enter into a binding contract). Further, we do not discriminate against any applicant or customer on the basis that their income derives from any public assistance program or any other basis prohibited by law.